![]() If you restore from a backup onto a different iPhone or iPad, your supervision state comes from Apple Business Manager or Apple School Manager.įor example: If you configure a device to be supervised and automatically enrolled in MDM, then restore a backup made when the same device was unsupervised, the device will be unsupervised. When you restore from a backup onto the same iPhone or iPad, your supervision state is restored from your backup. It is possible to enroll a previously unmanaged iOS device in Apple DEP and restore the device user's data and contents to the same device, but this scenario is a bit more tricky as it requires you to have an extra device in your possession.Īpple's documentation states the following: Enrolling an unmanaged device to Apple DEP while restoring the device from a backup So, for example, the device will be supervised only if the enrollment profile is configured to enable supervision.ģ. Device management related settings will not be applied from the backup, but instead, they will be applied according to your Apple DEP enrollment profile configured in Miradore. After the initial setup, the device will automatically go through the Apple DEP enrollment process.In the case of iCloud backup, you need to use the same Apple ID for the restore that was used to take the backup.On the Apps & Data screen, choose to restore apps and data from the backup. Setup the device by following the setup wizard on the device.Turn on the new or erased iPhone or iPad.Assign the enrollment profile to the device in Miradore.Assign the new device to your Miradore MDM server in Apple School or Business Manager.Also, make sure that the configuration of backup and restore and Apple ID and sign-in (needed for restoring iCloud backups) steps are not skipped during the iOS setup. Configure Apple DEP enrollment profile on your Miradore site to allow pairing (needed for restoring iTunes backups).Make sure the user has taken a fresh iCloud or iTunes backup of the old device.Transferring data from an iPhone or iPad to another is also quite straight-forward. Restoring a backup of a DEP enrolled device to another device You can do this by following Apple's documentation. Restoring a backup to the same device is rather easy when the device is already enrolled in Apple DEP because the restoration restores the device supervision status and the MDM profile from the backup to the same state they were when taking the backup. Restoring a backup of a DEP enrolled device to the same device Scenario 3: Enroll an existing but unmanaged device to Apple DEP without loss of user data.īelow you can find instructions for performing the restoration in the above-mentioned scenarios.There is a need to transfer the contents of a DEP enrolled device to a newer device and then manage the new device. Scenario 2: Restore a backup of a DEP enrolled device to another device.This is the most usual backup recovery case when a DEP enrolled device is simply restored back to its earlier status. Scenario 1: Restore a backup of a DEP enrolled device to the same device.We can recognize at least three scenarios for restoring data from a backup:
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